How iPlum Do Not Disturb (DND) works?

Where to setup Do Not Disturb (DND)?

  • iPlum App:
    Settings || Do Not Disturb, Non-Business Hours || Set Options

OR

  • Online iPlum Portal:
    Login https://my.iplum.com/
    Dashboard || Users || Click iPlum Login ID of the User || Settings || Do Not Disturb, Non-Business Hours (Edit).  

Enable the toggle switch to select for Calls and/or Text & Notifications.

What does various options mean?

Enable Do Not Disturb for Calls: This will enable Do Not Disturb for calls.

Send call to voicemail: This option will route calls directly to your voicemail. This is most common use case of Do Not Disturb.

or

Drop call: Use this option if you do not want to invoke voicemail.  This can be used if your number is part of phone tree multiple numbers extension and you want the call to move to next number in that extension setup without invoking your voicemail.


Enable Do Not Disturb for Text: This will remove sound from alert notifications for texts & voicemail. You will continue to receive actual text and voicemail in the app.

Where to setup Do Not Disturb Hours?

Do Not Disturb hours are same as setting up Non-Business hours.

Example: If you have business hours from 9 AM to 5 PM Mon to Fri and closed Saturday/Sunday, your Non-Business hours will look like:

Mon to Fri: From = 5 PM & To = 9 AM

Sat & Sun: All Day

Do I need to keep my app open to manage Do Not Disturb?

Your iPlum app doesn't have to be open. Do Not Disturb works automatically from the cloud.




Helpful links:

How to setup your main iPlum number to ring multiple phones or users?

How iPlum mobile phone system with auto attendant works?

Setup an iPlum business team account.

Change from iPlum regular number to a Toll-free number.

All frequently asked questions.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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