HIPAA Compliant Texting & Calling

With iPlum, you can also set up Auto-Attendant with greetings and extensions to create a virtual mobile phone system for your healthcare practice. iPlum provides a wide range of phone tree features with call routing. You can set up your entire team with a virtual mobile phone system that is HIPAA-compliant for calling and secure texting.

iPlum is popular amongst therapists who need a simple and robust HIPAA-compliant texting & phone service for their practice. Practitioners get a dedicated phone number which acts as a separate second line on their existing mobile phone with its distinct visual screen, notification, and ringtone for calling and secure texting with clients. iPlum app provides two types of texting: Normal SMS and Secure Texting. One can do normal SMS for general purposes and secure texting with clients when exchanging healthcare information.

iPlum provides HIPAA compliance with BAA. Please check here for HIPAA pricing details.

Yes, you can get a secure HIPAA-compliant fax line for sending and receiving faxes.

Canada’s PIPEDA stands for the Personal Information Protection and Electronic Documents Act. PIPEDA is targeted at a wider array of industries, including healthcare. It provides regulations for any business involved in commercial operations and the storage of personal data. PIPEDA is sometimes called the Canadian version of American HIPAA legislationPHIPA, the Personal Health Information Protection Act, is an additional piece of Canadian legislation that provides data privacy laws in the healthcare setting enacted by the province of Ontario.

The latest changes to Health Insurance Portability and Accountability Act 1996 (HIPAA) acknowledge that with rapid changes in technology and the workplace, private health information is more commonly accessed using smartphones, cell phones, tablets, and other mobile handhelds.There is a greater risk of private healthcare information being compromised, with devices being lost or stolen. Additionally, data can be compromised when mobile devices are used at open networks at carrier or Wi-Fi.

iPlum provides secure texting channels for HIPAA-compliant messaging. Doctors can initiate secure text channels with their patients. Patients get a free iPlum app to send a secure text to their doctor.

Yes, iPlum provides a BAA – Business Associate Agreement. To keep the highest level of security, every iPlum number has its own BAA. With an iPlum HIPAA-compliant secure number, BAA covers ePHI information.How to get my BAA after setting up my iPlum subscription?

Yes, with an iPlum business account, you can set up multiple sub-accounts for your associates and give them a second line for their mobile, which is HIPAA compliant, and resolve any privacy issues for the entire team. Your associates will also have HIPAA Compliance, and HIPAA secure messaging, calling, voicemail, and texting on their iPlum line. All with our HIPAA-compliant app.

Yes, after you receive a call on any extension via IVR / Auto-Attendant, you can transfer the call to another iPlum or external number by pressing *7 (star 7) and entering the 10-digit phone number followed by #.

Yes, you can make your existing landline or mobile number HIPAA compliant by porting into iPlum. Check the step-by-step process here.

HIPAA and HITECH security regulations apply to all healthcare professionals, insurance companies professionals who provide health insurance, and any third-party service providers who have access to private health information.

Such organizations must ensure that their employees, contractors, sub-contractors, and brokers conform to HIPAA regulations. Organizations need to train all members on the procedures they should use when communicating sensitive patient data to prevent data breaches and HIPAA violations.

Healthcare business organizations can use secure mobile applications like iPlum for HIPAA compliance. These apps have an encryption policy that keeps the data secure in them. The account can be easily locked by an administration so that the information can’t be accessed in case of a lost or stolen device.