How does auto-text reply for texts & missed calls work?

When to send auto text reply?

  1. Missed incoming calls.
  2. Incoming texts when you are away.

Where to setup auto text reply?

  • iPlum app: Settings || Text options || Text Auto Reply

OR

  • Online web portal: Login https://my.iplum.com/
     Dashboard || Users || Click iPlum Login ID of the User ||  Settings || Text Options (Edit) || "AUTO REPLY" panel.  

Enable the toggle switch to select for incoming text and/or missed calls.


You can setup hours during which the system will automatically send auto text reply.  

Example: If you have business hours from 9 AM to 5 PM Mon to Fri and closed Saturday/Sunday, your non-business hours will be:

Mon to Fri: From = 5 PM & To = 9 AM

Sat & Sun: All Day

Do I need to keep my app open to send auto text reply?

Your app doesn't have to be open. The reply text is sent automatically from the iPlum network cloud.




Helpful links:

How to setup your main iPlum number to ring multiple phones or users?

Setup an iPlum business team account.

All frequently asked questions.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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