50+ Calling & Texting Features
Customer Service (U.S. Based)
Local & 800 Toll-Free Numbers
Number Portability
Call Mode: Voice Network or Wi-Fi/Data
True Caller-ID with Call Return
Auto Attendant (IVR)
Business Team Account
Business Hours
Domestic Calling
International Calling
Secure Texting
Domestic Texting
International Texting
MMS: Audio, Photo, Video, Short-codes
Cloud Voicemail
Email Alerts for Voicemail
Custom Voicemail Greeting
Call Notifications
Transcriptions for Voicemail
Out-of-Office Greeting
Custom Auto Attendant Greeting
Call Transfer
Music on Hold
Create Forwarding Extensions
Call Management Rules
Text to Speech Greetings
Signature Text
Auto-Text Missed Calls & SMS
Auto-Text Business Hours
Auto Attendant
Fax
Business Contacts
Favorites Address Book
Text Archiving, Backup
Text to Email
Multiple Call Forwarding – Global
Multiple Inbound Paths
Call Recording
Announcement Call Recording Compliance
Calling & Texting Logs
Do Not Disturb
Password Lock
Reactivate Number
Change/Swap Number
Block Phone Numbers
Ringtones & Message Tones
HIPAA & HITECH Compliance
BAA: Business Associate Agreement
AES-256 Data Encryption & PKI Cryptography
Bring-Your-Own-Device ready (BYOD)
Cloud-Based Group Management Console
REST APIs for Usage Management
Universal Links for Developer Integration
iPhone & iPad
Android: Smartphone, Tablet, Chromebook
23 Languages, 200 countries
(IVR)
Google Voice Phone Alternative
iPlum is a business class service with 100% data protection. Unlike other services, we respect your privacy and fully protect your information. It is never shared with any third party. You get complete peace of mind.
Yes, now you can get a second line on your mobile which as as reliable as your first line. With iPlum special technology, you are not dependent on internet for calling. iPlum provides state of the art carrier calling mode using your existing carrier for best performance and reliability for your calls at all time.
Yes, iPlum provides a BAA – Business Associate Agreement. To keep highest level of security, every iPlum number has its own BAA. With an iPlum HIPAA compliant secure number, BAA covers ePHI information.
Yes, if you are a healthcare professional, iPlum provides a free app for your patients to communicate with you using secure texting. Check step by step process to add a patient for secure texting using iPlum.
Yes, iPlum provides call recording feature. For compliance it includes an optional “Consent” message which you can play for incoming calls if your state requires it. You automatically get an alert via email when you have a recording which you can play in the iPlum online portal or iPlum app.
Mobile IVR or Auto Attendant is a voice menu system that plays a greeting and allows callers to be transferred to an extension. You can setup one or multiple extensions with different options.