How to get help if account is locked due to 2FA?

If you have enabled two-factor authentication on your iPlum account but locked your account for any reason, you can open a ticket with our network security team.

There is a $20 charge to manually unlock it by our security team. By following this process you give iPlum the permission to manually remove two-factor authentication on your account.

Send your request to “support@iplum.com”.

  1. In the subject of email enter “Unlock iPlum Account for iPlum # XXXXX (iPlum_number)”.
  2. In the body of email paste the transaction-ID or receipt # or attach your PayPal payment receipt.
  3. In the body of email also enter the payment method used by you for your iPlum subscription in order to verify the ownership of your account.  It can be the last 4 digits of card or PayPal email or your iPlum subscription renewal date.
  4. You will get a confirmation email after our security team has manually unlocked your account.



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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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