How to change iPlum Caller-ID?

What is the Caller-ID for my outbound iPlum calls?

When you first sign up, the caller-ID is your iPlum name.  You can change it any time by changing your name in iPlum portal or iPlum app.

  1. Login to secure online portal https://my.iplum.com.
  2. Dashboard || Users || Click iPlum Login ID of the User || Profile & Permissions
  3. You will see different options you can edit.

Login ID: Click on the pencil icon next to it and update the login-id to a different mobile number or email.  The system will send a verification code to the new login-id which when verified becomes new login id of the account.

Email: Click on the pencil icon next to it and update to new email. The change is instant.

Name: Click on the pencil icon next to it and update to new name.  It can take up to 48 hours to propagate new Caller-ID name.  Name is propagated only for local numbers.  

Note: For Toll-free numbers it will show name as "Toll-free".

Caller ID (Outgoing): Click on the pencil icon next to it and choose between user's number, primary iPlum number or other iPlum numbers on the account.



How can I make a user account to show the primary iPlum number as its Caller-ID?

You have a choice to set caller-id based on phone numbers in your iPlum account. By default caller-id is the iPlum name and number for that user account.
If you wish, you can change the user's caller-id to another iPlum number within same team account.

  1. Login to secure online portal https://my.iplum.com.
  2. Dashboard || Users || Click iPlum Login ID of the user || Profile & Permissions

Caller ID (Outgoing): Click on the pencil icon next to it and choose between user's number, primary iPlum number or other iPlum numbers on the account.



Helpful links:

How to change my iPlum Login ID?

How to change my Password or I have Forgotten my Password?

How to change my iPlum Email?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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